Privacy policy
This page covers two things: what happens to data when you visit this website, and what happens to the files and data a customer hands to Aron. Both are written in plain language on purpose.
Who we are
Aron is the procurement service operated by NegotiateAI ("Aron", "we", "us"). Aron was founded as NegotiateAI and the two names refer to the same company. For anything in this policy, the contact is dominic@negotiateai.co.
Aron is the data controller for information collected through this website and for the business contact details of our customers. For the procurement files and data a customer hands to Aron, the customer is the controller and Aron acts as its processor.
What we collect
When you visit the website
- Technical data your browser sends: IP address, browser type, device type, referring page, pages viewed and time on page.
- Cookie data, as described under Cookies. Analytics cookies are only set if you accept them.
When you book a demo or contact us
- Name, work email, company, role, and anything you write in the message or say on the call.
When your company becomes a customer
- Account details for the people who use Aron: name, work email, role and permissions.
- The procurement files and data your company chooses to hand over: spend and PO data, contracts, supplier records, invoices, RFQ material, and the emails and Teams messages forwarded to Aron. This is customer data and is covered separately below.
How we use it
- To run, secure and improve this website.
- To respond to a demo request and, if you ask, to follow up about Aron.
- To provide the Aron service to customers, including support and billing.
- To meet legal obligations and to protect our rights, our customers and our suppliers.
We do not sell personal data. We do not use customer data to advertise to you.
Customer data
Everything a customer hands to Aron stays that customer's data. Aron uses it only to do the procurement work the customer has asked for: cleaning and matching data, running RFQs, chasing suppliers, redlining contracts, watching supply risk and checking invoices against the contracts that govern them.
- Access is limited to the people and systems needed to deliver the service.
- One customer's data is never shown to another customer.
- Customer data is handled under the customer agreement and data processing terms in place with that customer. Where those terms and this policy differ, the customer agreement wins.
- When a customer leaves, its data is returned or deleted on the schedule in the customer agreement.
Retention
Website and demo request data is kept for as long as we have a business reason to hold it and then deleted. Customer data is kept for the length of the customer agreement and returned or deleted afterwards as that agreement sets out. Records we must keep by law are kept for the legally required period.
Security
Aron maintains SOC 2 controls, encrypts data in transit and at rest, and limits access on a need-to-know basis. No system is perfectly secure, so if you believe data has been exposed, contact us at the address below and we will respond quickly.
Your rights
Depending on where you live, you may have the right to access the personal data we hold about you, correct it, delete it, restrict or object to how we use it, receive a copy of it, or withdraw consent you have given. People in the EU, UK and similar jurisdictions have these rights under the GDPR and equivalent laws. California residents have rights under the CCPA, including the right to know, delete and opt out of any sale of personal data. We do not sell personal data.
To use any of these rights, email dominic@negotiateai.co. We may ask you to verify your identity first. If your request concerns data a customer handed to Aron, we will refer you to that customer, who controls it.
International transfers
Aron operates from the United States. If you are outside the US, your data may be transferred to and processed in the US or in other countries where our service providers operate. Where the law requires it, we use recognised safeguards such as standard contractual clauses for those transfers.
Changes
We will update this page when our practices change and update the effective date at the top. Material changes for customers are also communicated under the customer agreement.
Contact
Questions, requests or concerns about privacy: dominic@negotiateai.co.
Website terms
By using this website you agree to these terms. The Aron service itself is governed by the customer agreement between Aron and each customer, not by this page.
- The content on this site, including the Aron name, wordmark, text and design, belongs to NegotiateAI and may not be copied or reused without permission. Customer and partner logos belong to their owners.
- The site is provided as is. Figures shown, such as savings and time to ROI, describe results measured with existing customers and are not a promise of results for any specific company.
- Do not use the site in a way that interferes with its operation or attempts to access systems or data you are not authorised to access.
- We may update the site and these terms at any time. Continued use after a change means you accept the updated terms.